Vice President of Client Delivery at Fueled

About Fueled

Fueled is a digital strategy, design, and engineering agency recently unified with 10up to form a 300+ person WordPress practice. We design and build high-impact digital products and experiences for brands such as Google, Apple, The New York Times, ESPN, and more. Our distributed, remote-first team values creativity, technical excellence, and delivering measurable outcomes for clients.

Role Overview

As Vice President of Client Delivery you will lead Client Delivery across Fueled accounts, ensuring projects are delivered on time, on budget, and to the highest standard. You will scale and mentor a high-performing project management organization, drive operational excellence, and own client satisfaction, profitability, and strategic account growth.

What You Will Do

• Lead, mentor, and scale a high-performing client delivery team, aligning roles and structure with evolving business needs and fostering a culture of accountability and collaboration.
• Oversee project delivery to ensure digital projects meet client goals, stepping in for at-risk projects to drive recovery and success.
• Set delivery standards and KPIs, track performance, and implement processes and tooling to ensure consistent, high-quality outcomes.
• Drive client satisfaction and growth by building trusted relationships, contributing to strategic account planning, and identifying upsell and cross-sell opportunities.
• Align delivery strategy with business objectives, collaborating with leadership on staffing, financial operations, and long-term planning to enable scalable, profitable execution.
• Coordinate across disciplines including design, engineering, product, and marketing to maintain consistency, innovation, and operational efficiency.

About You

• 10+ years of experience in digital marketing, digital product delivery, or client services, with at least 5 years in a senior leadership role.
• Proven track record managing complex client portfolios and leading cross-functional teams in fast-paced agency environments.
• Deep understanding of digital channels, technology, creative development, and the delivery processes that produce high-quality work at scale.
• Excellent communication, leadership, and relationship-building skills, with strong business judgment and a strategic, execution-focused mindset.
• Comfortable working remotely across time zones and available for overlap with US business hours when required.

Benefits & Salary

We offer competitive salaries and benefits. The expected annual salary range for this position is $160,000 to $220,000 USD, with final compensation based on experience, qualifications, and location.

• Competitive salary and benefits.
• Support for remote work and a distributed team culture.
• Tech gear and home office support.
• Opportunities for professional growth, mentorship, and working on high-profile client projects.

Why Join Us

Fueled offers the chance to lead delivery at a high-growth, creative agency where your work will shape client outcomes and the future of the practice. You will influence delivery strategy, mentor senior leaders, and help scale operations to support ambitious client and business goals.

How to Apply

Apply via the posted job link and include your resume and relevant materials. If you are passionate about leading client delivery and thrive in a remote, collaborative environment, we encourage you to apply even if you do not meet every listed requirement.